Limitless HostingLive
Support line connected
Call in progress
Customer
Can you check where my domain points?
AI support
Checking domain statusI'll check the domain and its nameservers now.
AI support for hosting companies
An AI voice agent for hosting companies
It answers your support line, checks the account and hands your team the full story.
WHMCSBlestaZendesk+ any API
Limitless HostingLive
Support line connected
Call in progress
Customer
Can you check where my domain points?
AI support
Checking domain statusI'll check the domain and its nameservers now.
22 of 24 hours
Live chats arrived throughout the day
14 countries on 5 continents
Your customers are in every time zone
32 of 56
sales live chats answered by the AI
What happens to a 3am ticket
Your customers are in every time zone. The queue keeps moving while your team is offline.
One support seat open around the clock takes 4.2 full-time people. That's 168 hours a week divided by a 40-hour week.
- 1
3:04am
A customer writes
My emails are going to spam.
- 2
AI reads
Checks the account
Domain status and email authentication checked.
- 3
AI replies
Answers or writes a ticket
The full conversation goes to your team.
- 4
9am
Your team starts
The question and checks are already written up.
See it work on your hosting questions
Live in 4-6 weeks. Pricing follows performance.
Voice first. Every channel covered.
Calls, tickets and chats follow your plans, prices and policies.
Limitless HostingLive
Hosting supportAnswered
Which nameservers should I use?
CWhich nameservers should I use?
Client record checked
Reply in the ticket
Your hosting nameservers are listed in your client area. Open your hosting service, then its nameserver details. If you need a hand with the DNS records, I can pass this to our team.
Answered
Limitless HostingLive
AI supportYour tools. Your knowledge. Your team.
Customer
My emails are going to spam
Checking domain…Checking email authentication…Found: policy set to monitoring only
AI support
Your email checks are set to report problems, not stop them. I've opened a ticket so our team can fix the records.
Ticket #20981 opened in Blesta
Limitless HostingLive
Your hosting website
Hosting for your customers
Plans for your hosting business
Hosting
Reseller hosting
“show me your reseller plans”
Reseller plans foundWhen does your queue need cover?
Set your chat volume and team hours to see the gap.
An hours-based estimate, assuming chats arrive evenly through the day. Actual traffic varies.
chats a day while your team is offline
Team onlineTeam offline
See it work on your hosting questions
Live in 4-6 weeks. Pricing follows performance.
What happens after the first reply?
Agentic AI reads requests, acts in your tools and hands off when a person is needed.
Fixed-menu tools vary. This comparison covers a scripted flow without connected account checks.
| In the conversation | Scripted chatbot | Agentic AI |
|---|---|---|
| Reads the ticket | × | |
| Checks the account | × | |
| Replies inside the help desk | × | |
| Opens a ticket with context | × | |
| Answers in the customer's language | × |
Works with your billing panel and help desk, whatever you run
Any API, OpenAPI spec or MCP server. We build the connection around your systems.
MCP lets AI use a system's tools.
OpenAPI describes the actions a system's API can take.
We build custom connections to any system with an API.
Your systemsAI support
WHMCS
Blesta
Zendesk
Control panels
Client areas
+ any API
See it work on your hosting questions
Live in 4-6 weeks. Pricing follows performance.
The conversations behind the numbers
Hosting questions, domain checks and a ticket when a person is needed.
Emails landing in spam
real customer chat, details removed
Customer
My emails are going to spam.
AI support
The AI checked the domain and found email authentication set to monitoring only. It explained what that meant and opened a ticket for the team to fix it.
Domain checked. Ticket opened.
A question in Chinese
real customer chat, details removed
Customer
The customer asked in Chinese if it was automated, then asked for a free server trial.
AI support
The AI answered in Chinese, said it was an automated assistant and gave the VPS starting price of $3.50/month. It couldn't confirm a free trial, so it opened a ticket.
Replied in Chinese. Ticket opened.
Built with BrainCX
Built by people who took the calls, not people who built software for them.braincx.com
Live in 4-6 weeks
40+ languages
SOC 2 Type II.
See it work on your hosting questions
Live in 4-6 weeks. Pricing follows performance.
How does agentic AI customer support work?
Your knowledge sets the answers. Your rules set the actions.
We load your knowledge
The AI uses your knowledge base, plans, prices and policies to answer hosting questions.
It connects to your tools
It connects to your billing panel, client area and help desk through APIs, OpenAPI or MCP. We build custom connections and set the actions with you.
It hands off with the full story
When a person is needed, it opens a ticket with the whole conversation. Your team starts the morning with tickets already written up, not a pile of unanswered chats.
Questions before you connect
Does it work with my billing system?
Yes, if it has an API, and we build the connection. Your billing system, client area or help desk can connect through an API, OpenAPI spec or MCP server. WHMCS, Blesta and Zendesk are examples, not limits. We build custom connections and agree the data and actions with your team.
Connect your systemsWhat does an AI voice agent do for a hosting company?
It answers your support and sales lines at any hour. It checks the caller's account, answers plan, price and payment questions, books callbacks and opens a ticket with the transcript when a person is needed. The same AI also handles tickets, live chat and text.
See the AI voice agentWill it replace my support team?
No. It takes the repetitive L1 queue so your team handles the work that needs a person. At Limitless Hosting, the AI resolved 32 of 73 real chats and handed 17 to the team with a support ticket already written up, so people picked up where the AI stopped.
Read the full case studyHow long does setup take?
Live in 4-6 weeks. BrainCX trains the AI on your knowledge base, plans, prices and policies, then connects it to your billing panel, client area or help desk through its API. You choose the knowledge, the connected tools and the requests that always need a person. Your team keeps its existing help desk.
How is it priced?
Pricing follows performance. BrainCX doesn't charge per seat or per agent, so the cost tracks what the AI does for you. Limitless Hosting will walk you through how that works for your ticket volume on a demo call, with your help desk and plans in mind.
Book a demoWhich languages does it speak?
40+ languages. On the Limitless Hosting live chat, customers came from 14 countries. BrainCX AI answered hosting questions in each customer's language, including Chinese, Portuguese and Arabic. The same knowledge and rules apply across tickets, live chat and voice conversations with your hosting customers.
What do hosting customers ask AI support most?
Sales questions. They made up 56 of 73 real chats on the Limitless Hosting live chat: plan limits, email, upgrades, bandwidth, PHP versions and data center locations. The AI answered 32 of those 56 sales chats without a person stepping in.
See how AI live chat handles sales questionsAI support for hosting companies
See it work on your hosting questions
Bring your help desk. We'll show the conversation, the checks and the handoff.
Live in 4-6 weeks. Pricing follows performance.