AI support for hosting companies
AI co-browsing for hosting websites
AI co-browsing takes hosting visitors to the right page while it answers their questions in chat or on a call.
Hosting for your customers
Plans for your hosting business
“show me your reseller plans”
Reseller plans foundHow does co-browsing work?
How it works
The visitor asks
For example, "show me your reseller plans."
Your tools connectedThe AI opens the page
It takes the visitor to the right page on your site.
Account and knowledge checkedIt carries on or hands off
It keeps chatting or talking, and opens a ticket if a person is needed.
Full conversation attached
See it work on your hosting questions
Live in 4-6 weeks. Pricing follows performance.
A clear line between AI and your team
The AI takes the repetitive L1 queue. Your team handles the work that needs a person.
The AI handles
- Taking visitors to plan and pricing pages
- Opening DNS and email guides
- Guiding during a call or a chat
- Opening a ticket with the full session
Your team handles
- Custom quotes
- Making changes for the customer
- Callers who ask for a person
- Anything the AI isn't sure about
A ticket with the full conversation, never a blank handoff.
Already answering hosting customers
Customers wrote in during 22 of the 24 hours of the day.
See it work on your hosting questions
Live in 4-6 weeks. Pricing follows performance.
What does AI co-browsing software do, and what stays with your team?
Co-browsing guides a visitor around a website during a chat or call.
Why do hosting visitors get lost before they buy?
Hosting sites have a lot of plans. Shared, reseller, VPS and premium each come in several sizes.
See our own numbersQuestions before you connect
Does it work with my billing system?
Yes, if it has an API, and we build the connection. Your billing system, client area or help desk can connect through an API, OpenAPI spec or MCP server. WHMCS, Blesta and Zendesk are examples, not limits. We build custom connections and agree the data and actions with your team.
Connect your systemsWhat is co-browsing?
Co-browsing means two parties looking at the same web page at the same time, with one guiding the other. In BrainCX AI co-browsing, the guide is the AI, which opens the right page on your hosting website during a chat or call.
Is co-browsing safe?
Yes. BrainCX AI co-browsing moves visitors between pages on your own hosting website during a chat or call and doesn't need access to their computer. BrainCX includes SOC 2 Type II. Your team chooses which pages the AI uses to guide customers.
How does co-browsing work with voice AI?
The caller talks and the AI moves them around your site. A caller who says "show me your reseller plans" sees the reseller page open while BrainCX voice AI explains the options and prices. If the caller wants a person, the AI opens a ticket with the call details.
AI voice agent for hostingWhat is co-browsing software used for?
Co-browsing software is used in sales and support to show a visitor exactly where to look. For hosting companies, BrainCX uses it to point buyers to the right hosting plan and to walk customers through DNS or email guide pages.
How do I add co-browsing to my hosting website?
BrainCX sets it up with your AI live chat or voice line and maps your website's pages, so the AI knows where hosting plans, prices and guides are. It's part of the same project, and you're live in 4-6 weeks.
Book a demoAI support for hosting companies
See it work on your hosting questions
Bring your help desk. We'll show the conversation, the checks and the handoff.
Live in 4-6 weeks. Pricing follows performance.