AI support for hosting companies
AI live chat for hosting websites
AI live chat answers hosting questions, runs domain checks and opens a ticket while your team is offline.
My emails are going to spam
Your email checks are set to report problems, not stop them. I've opened a ticket so our team can fix the records.
How does AI live chat for a website work?
How it works
A visitor asks
The chat opens on your site and the visitor types a question in any language.
Your tools connectedIt runs checks
For website and email problems it checks domain status, where the domain points and email authentication.
Account and knowledge checkedIt opens a ticket
If a person is needed, it opens a ticket with the whole chat.
Full conversation attached
See it work on your hosting questions
Live in 4-6 weeks. Pricing follows performance.
A clear line between AI and your team
The AI takes the repetitive L1 queue. Your team handles the work that needs a person.
The AI handles
- Plan limits, email, bandwidth and PHP versions
- Data center locations and upgrades
- Domain and email checks
- Taking the visitor to the right page
Your team handles
- Custom plans
- Migrations
- Fixes on the customer's domain
- Contract terms
A ticket with the full conversation, never a blank handoff.
Already answering hosting customers
Customers wrote in during 22 of the 24 hours of the day.
See it work on your hosting questions
Live in 4-6 weeks. Pricing follows performance.
What can AI live chat answer without a person?
AI live chat answers hosting questions, runs domain checks and opens a ticket while your team is offline.
When do hosting customers use live chat?
Your customers are in every time zone. Customers wrote in during 22 of the 24 hours of the day.
See our own numbersQuestions before you connect
Does it work with my billing system?
Yes, if it has an API, and we build the connection. Your billing system, client area or help desk can connect through an API, OpenAPI spec or MCP server. WHMCS, Blesta and Zendesk are examples, not limits. We build custom connections and agree the data and actions with your team.
Connect your systemsIs live chat AI or a real person?
It depends on the site. On limitlesshost.net the first reply comes from BrainCX AI, and it says it's an automated assistant when asked. If a customer wants a person, the AI opens a ticket for the Limitless Hosting team with the whole chat attached.
Is this a chatbot?
No. Scripted tools follow a fixed menu. BrainCX AI reads the customer's question, checks the account or domain, replies inside your help desk and opens a support ticket when a person is needed. We don't ship bots. We craft conversations.
Can AI live chat integrate with existing systems?
Yes. We connect AI live chat to your billing system, client area or help desk through an API, OpenAPI spec or MCP server. WHMCS, Blesta and Zendesk are examples. We build custom connections and agree which information the AI may read and which actions it may take.
Integrations, OpenAPI and MCPHow does AI improve live chat handovers?
It writes the ticket for you. When the AI can't finish a chat, it opens a support ticket with the whole conversation. At Limitless Hosting that happened in 17 of 73 real chats, so the team never started from a blank page.
Does AI live chat work at night?
Yes. Customers wrote in during 22 of the 24 hours of the day. BrainCX AI answers hosting questions and runs domain checks while your team is offline. When a person is needed, it opens a ticket with the whole conversation so your team can pick up the request.
AI support for hosting companies
See it work on your hosting questions
Bring your help desk. We'll show the conversation, the checks and the handoff.
Live in 4-6 weeks. Pricing follows performance.